Responsible Gaming
Gambling Should Be Entertainment
We're committed to promoting responsible gaming. Please remember that gambling should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase your losses.
Age Verification
You must be 18 years of age or older to use our casino app and services in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under 18, please do not attempt to access gambling services.
Warning Signs of Problem Gambling
Be aware of these common warning signs that may indicate a gambling problem:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to achieve the same level of excitement
- Repeatedly trying to control, cut back, or stop gambling without success
- Becoming restless or irritable when attempting to reduce or stop gambling
- Chasing losses by gambling more to try to recover money lost
- Lying to family members, friends, or therapists about the extent of your gambling
- Jeopardizing relationships, education, or career opportunities due to gambling
- Relying on others to help with money problems caused by gambling
- Using gambling as an escape from problems or to relieve anxiety or depression
- Spending more money on gambling than you intended
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Controls
Our casino app provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing the casino app
- Time Limits: Set a maximum duration for each gaming session
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
We strongly encourage you to use these tools as part of your responsible gaming strategy.
Support & Help Organizations
If you're struggling with problem gambling, professional support is available. Please reach out to one of these organisations:
United Kingdom
- GamCare – Free, confidential support and counselling for problem gamblers
www.gamcare.org.uk - GamStop – The National Self-Exclusion Scheme for online gambling
www.gamstop.co.uk - National Problem Gambling Clinic – NHS-funded specialist treatment
Phone: 0203 314 8790
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Phone: 0800 1 372 374 (free and confidential)
If You Need Help
If you believe you or someone you know has a gambling problem, please seek help immediately. There is no shame in asking for support. Professional counsellors and support services are available to help you regain control and improve your wellbeing.
Remember: It's never too late to ask for help.